Terms Conditions

Use of our website and copyright information

The information contained and accessed of https://skinboost.com.au (the “Site”) is provided by SKIN BOOST CLINICS for general guidance and is intended to offer the user general information of interest only.

Based on the fundamental universal condition of the electronic communication process, SKIN BOOST CLINICS does not guarantee or warrant the Site will be uninterrupted, without delay, error-free, omission-free, or free of viruses. Therefore, the information is provided “as is” without warranties of any kind, express or implied, including accuracy, timeliness and completeness. In no event shall SKIN BOOST CLINICS, its directors, employees, agents or its related corporate entities be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including, but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to contract, statute, negligence or other tortious actions, arising out of or in connection with the Site, any content on or accessed by use of the Site, or any copying, display or other use hereof.

As content on the Site is subject to copyright, any unauthorised use of any materials on the Site may violate copyright, trademark and other laws. Should a user download the materials on the Site for personal or non-commercial use, the user must retain all copyright and other proprietary notices contained in the original materials on any copies of the material. Materials on the Site may not be modified, reproduced or publicly displayed, performed or distributed or used for any public or commercial purposes. Third Party Links are provided as a convenience to our users. SKIN BOOST CLINICS does not control and is not responsible for any of these sites or their content.

Promotions and Special Offers

All payments must be made in full at the time of purchase and the terms of our refund policy apply. Offer may be withdrawn at any time, can be used with a voucher but not with any other offer.

Cosmetic Injections – Terms and Conditions

  • Bookings must be made in advance.
  • Cosmetic injection clients must be deemed medically fit and suitable for treatment, following a consultation with one of our injectors.
  • The price per area treated will depend on the number of units required and the product used.
  • For legal reasons, the product names cannot be used in advertising. Please contact one of our injectors at our clinics for details.
  • Products purchased in a package can only be used in one appointment.
  • Packages cannot be split over appointments
Medications/ Change in Medical History

It is the patient’s responsibility to inform Skin Boost Clinics if there is a change in their medical history (eg cold sores or pregnancy) allergies or medications (eg Isotretinoin).

In the unlikely event of an unforeseen emergency involving the care of the patient, the patient will be evacuated to a hospital at the discretion of attending paramedics. All costs relating to the transfer and care of the patient remain the responsibility of the patient. Please advise your treating practitioner of any procedures, medication either oral or topical that you are currently or have recently taken or used.

Review of procedure

Review of procedures are done at two weeks or four weeks after the procedure depending on the procedure, except in the case of cosmetic emergencies, for example vascular occlusion or infection which will be seen immediately, as an emergency. Asymmetry, typical post treatment swelling, lumpiness will not be reviewed for at least two weeks unless advised otherwise by the doctor.  If there are signs of infections or other serious complications, no reviews will take place before the advised review time frame. It is your responsibility to inform the clinic if there are any signs of serious complications. We can be contacted via email or phoning the clinic.


Every patient will have photography prior to their first consultation. In making an appointment at the clinic, patients are consenting to this part of the normal procedure of the clinic. Photographs will also be taken again when advised by the doctor/therapist.

Ceasing the clinic/patient relationship

Skin Boost Clinics doctors and therapists reserve the right to cease the clinic /patient relationship at any time. In this case, the patient will be offered alternative doctors/therapists/clinic to continue their treatments.


All humans are asymmetrical. Our doctors/therapists will do our best to improve on this. All corrections of asymmetry post treatment are at the cost of the patient. Skin Boost Clinics does not offer any complimentary treatments in the case of asymmetry.

Suitability for treatment

Skin Boost Clinics does not accept all patients for treatment. Some patients are unsuitable for the procedures performed. Skin Boost Clinics reserves the right to decline or cancel further management of any patient if in the clinical opinion of the medical practitioner the patient is unsuited for further care. In the circumstance Skin Boost Clinics would like to cease the care of our patients, we will refer the patient to another clinic. Skin Boost Clinics offers no guarantee or warranty that any procedure will benefit the patient or have guaranteed outcomes. As a patient at Skin Boost Clinics, you acknowledge that there is no guarantee of results for any procedure. Whilst every effort is made to achieve desired outcomes you as the patient understand that these are not guaranteed. Satisfaction rates of all medical procedures performed at Skin Boost Clinics are very high.

Refund Policy

As there is no guarantee with medical procedures it is essential that the patient understands procedures are not an exact science. Every human body is different and may react differently. Whatever the outcome, the product and or service has been provided, and it is therefore not possible for Skin Boost Clinics or the consulting doctor/therapist  to refund procedure fees.  This is non-negotiable. Skin Boost Clinics will make every reasonable effort to achieve the aesthetic outcome the patient requests, however no guarantees are offered in relation to the effects of any procedure performed.

Cancellation Policy

If you need to cancel your appointment for any reason, we require a minimum 48 hours’ notice to give time to allocate your appointment to another client. Confirmation text messages are sent 72 hours prior to appointments so please let us know at this time if you are not able to attend.

A $50 deposit is required to secure your appointment which must be made at the time of booking.

If you cancel within 48 hours of your appointment or fail to attend a booked appointment, your $50 deposit that you have paid to secure your appointment will be charged.

Skinboost clinic has a ‘no refund policy’ for change of mind for all purchases.

All treatments and services are non-transferable to other clients.

Refunds are provided in accordance with Australia Consumer Law.

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